How to Train Agents, Efficiently and Cost Effectively

Wednesday, July 15th, 2026

Above, from left, Jemila Winsey, Rebecca Thomson, Jillian Young, Jim Roberts and Sarah Drennan Tough market conditions have forced many brokerage operators to tighten their belts and make some tough cuts. Unfortunately, many coaching and training programs have landed on the chopping block, yet agents need professional development more than ever as the industry evolves…

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A New Standard of Service: From Agent to Trusted Consultant

Monday, June 22nd, 2026

Above, agents from broker/owner Jim Roberts’ Metro Roberts Realty in Buffalo, New York with Allan Dalton and John Featherston. Photo courtesy of WNY Metro Roberts Realty. For Jim Roberts—founder and broker/owner of Buffalo, New York-based Metro Roberts Realty—standing out in today’s market requires more than a competitive commission plan. It means constantly finding new ways…

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