Teresa Palacios Smith on Embedding Inclusion Into Real Estate’s Largest Brokerage Network

Wednesday, March 18th, 2026

For Teresa Palacios Smith, inclusion is not a program—it is a practice. As chief inclusion and engagement officer at HomeServices of America, Palacios Smith has spent her career building bridges between the real estate industry and the diverse communities it serves. A Cornell-certified DEI expert, she leads initiatives that reach over 23,000 agents across more…

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